Contact

Talk to CoverSignal

Email CoverSignal for questions about an upcoming cover test, an active test, billing, privacy, or deletion of submitted artwork and account information. Include the email address used to start the test and, if one has been assigned, the test number. Do not attach full-resolution cover files to an unsolicited support email; use the upload flow on the CoverSignal website when you are ready to begin.

How support works

CoverSignal is an online service for independent authors, publishers, and book marketers. Support is handled by email so questions about creative files, advertising setup, test status, and results remain connected to the correct test record. Messages are reviewed during normal United States business hours. Response time can vary while active advertising tests are being monitored, but test-status and privacy requests are prioritized.

Before you write

The frequently asked questions explain where ads run, how readers are selected, what appears in the final report, typical impression volume, turnaround time, pricing, ties, unpublished books, and pen names. A standard test compares two covers for the same book, costs $179 USD with paid ad spend included, and normally delivers results within 72 hours.

CoverSignal cannot provide legal advice, guarantee book sales, assess a manuscript, or choose from more than two designs in one standard test. If your question concerns rights to artwork, confirm those rights before uploading files.